Tottenism Tuesday: 90% Communication
90% of communication comes from facial expression and the inflection in your voice. In today’s world, with face masks now the norm, this statement takes on even more significance. I am a big reader of body language and facial expression but with a mask covering a majority of the face, this becomes a more interesting proposition. We can still read the eyes and the body language but the spoken word becomes even more important. Plus, with everyone texting and emailing instead of actually speaking to someone, communication becomes even more vague and unsure of what exactly is being said. Use all of your senses for the best communication skills. The best teachers and coaches have a lot of knowledge but they are able to get their points across to their students and athletes because of their superior communication skills. Keep working on it!!